ratiopharm is one of the leading international generics producer and in our home country Germany the top selling and most commonly prescribed pharmaceutical brand. They produce high quality medicines and sell them at low prices. By doing so, they contribute to cost containment in the healthcare sector.

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"When ratiopharm started the dossier management project for regulatory affairs in the beginning of 2002, we found out that most existing software products or customized solutions we evaluated did not really fulfill our requirements. At that time it was some kind of fortunate coincidence that we made contact with Pliva and Infotehna. We took the risk, joining a running development process for a sustainable dossier management solution, but we were confident from the beginning that the broad experience in regulatory affairs processes we recognized at Infotehna and Pliva would lead to a very good solution and a successful project. We were not disappointed, quite the contrary! In the end of 2002, we had a running pilot system with all basic processes in place, which is now further developed for going into production in summer of this year. Putting in our ideas and experiences as a new customer was never a problem. We had a very good team spirit from the beginning, and it was and still is a fruitful cooperation for us all."

Karl Dieing, ratiopharm, Head of IT Project- and Service Management